So your computer isn't running that badly and you want to know more about us? Well here goes.
The Webworks is owned by me, David Kruse (Dave) and by my business partner Rebecca Willson (Becca). We also have 3 members of staff: Laptop specialist (Chris), Technician (Lesley) and Administrator (Mandy).
The Webworks was established back in November 1997 by Larry and his partner at the time Claire - both of whom have now moved on to pastures new.
I got my first computer for Christmas when I was nine and had it programed to play Jingle Bells before the end of the day, it was a Commodore Vic20 for those who remember them. Since then I have had a varied career mainly working in IT for the likes of BT and Cleveland County Council (the region my family is from) though when needed I have even had jobs washing up in restaurants and delivering pizzas. I moved to Gloucestershire to become the IT manager of a large marketing firm but the MD refused to allow any security to be introduced to the computer network and we went our separate ways.
Becca was a new team member who we employed to help us cope with our ever increasing volume of work and to dilute the testosterone and nerdiness. She was a student at Stroud College at the time but within 2 years became an equal partner with me when Larry wanted to move to Cornwall and persue the paranormal. www.lunaorbis.co.uk . Ok the testosterone got diluted but it turns out that she is a gaming guru. So, sorry folks the nerd factor has gone up. On a more positive note the range of our expertise has widened.
When Larry left he took his mobile phone unlocking business with him. So, whilst we are no longer able to offer any mobile phone services this has allowed us to improve our computer related services:
- We have a dedicated demonstration area where you can try before you buy on typically a dozen different computers
- We have expanded our workshop so we have space to work on 20 machines simultaneously.
- We have improved our working procedures which has enabled us to work more efficiently which has helped us to avoid increases in our labour charges dispite VAT rises and other increased expenses.
Our aim is to be the best provider of computer servicing and repair service there is. When we reach that goal, and many say we have, we will then aim to improve on that.