We fix and upgrade a wide range of Apple desktops and laptops.
Despite Apple computers costing significantly more than Windows computers they are actually no more reliable. In some respects they are actually worse becaue of the sleek design taking priority over a solid build quality.
Apple also have an apalling attitude to repairs - anything over 5 years old from date of being discontinued is deemed obselete and they will refuse to repair it even if the failed component is still current like a hard drive or RAM.
Fortunatley, as you might have figured out, we don't have that attitude and will repair all computers provided it is economically viable and parts are available.
The best thing is that they are no harder to fix than windows computers so as far as our labour charges go we charge no more than we would to fix a Windows computer. However apple specific part are considerably more expensive than their Windows counterparts.
Imac computers have their screen held in with special 'Apple' double sided sticky tape which gets destroyed when opened. A replacement set of tapes cost £50 so we avoid opening one whenever possible. As a result all jobs that require dismantling will attract a higher investigation fee of £100.00 inc VAT.
Also, many MacBooks built since 2018 are rigged by Apple to have parts that only Apple can replace. To identify what we can and cannot do we will require the serial number. If your MacBook won't power up then it can be found in microscopic etching on the underside.