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Repairs

Repairs
 
This is our speciality and what we are known best for. Time and time again a customer comes to us after being told by some of our competitors, both independents and nationals, that there is nothing they can do with their computer or device and time and time again we fix it.
 
We don't subscribe to today's throw-away society so, if it can be fixed, and if that's what the customer wants then we will fix it. Even down to fixing supposedly dead hard disk drives and sometimes blown components on circuit boards. Obviously there are occasions where a repair will not be the best value for money option and, if this is the case we will advise you of that.
 
Don't be worried about the price either. From a recent analysis of our repair bills our average repair bill is only £64. Which, considering that a computer will breakdown once every 3 years on average is a massive argument not to buy an extended warranty. We do, however, charge an investigation fee of which, in most cases, is £17.50. Any work involving the dismantling of a laptop will attract an investigation charge of £35.00 and occasionally some jobs will be more (these will be quoted for before commencement). Any investigation fee is waived if you have the required repairs carried out.
 
With the recent expansion of our workshop we now have the facilities work on 17 computers at the same time. In the unlikely event of us not having a part in stock, through the use of specially selected, quality suppliers, we can have almost any part delivered the next working day. Meaning our average repair time is only 3 days.
 
Many of our customer are becoming more savvy with repairing their own computers and just want the parts with a bit of advice. That's fine by us, we will help you the best we can and will still be there for you if things do go pear shaped.
 
In our ever expanding and badly organised Advice Section you may find some simple tips that can help you diagnose some common problems and decide weather you need us or can fix it yourself.